Australian Government Department of Human Services

Delivers social and health-related payments and services

NSW Department of Education

The department provides services for children and young people that span early childhood to youth advocacy and support

My Child

The website is Australia’s online child care portal. On this website you will find information on different types of child care and how to get assistance with the cost of child care. You can also search a database to find child care centres in your local area. In many cases, you will also be able to find the services’ vacancy and fee information.

This site also has information and links to other useful websites about children’s health and wellbeing, parenting and family support services.

Child Protection- Prevention and early intervention

Good relationships between parents and children in the first three years of life provide the foundation for a healthy, happy and resilient life. Without nurturing experiences in their early lives, children face huge hurdles.


The Australian Children’s Education and Care Quality Authority (ACECQA) oversees the implementation of the National Quality Framework (NQF) and works with the state and territory regulatory authorities to implement and administer the NQF.

Family Day Care Australia

Family Day Care Australia (FDCA), is the national peak body for family day care. 

Through collaborative national advocacy, a strong research evidence base, and high public visibility FDCA represents, supports, and promotes the sector in delivering quality outcomes for children. 

We are an apolitical, independent, not for profit national peak body that represents a national membership of over 24,000 educators* and 800 approved services. 

Together with sector stakeholders we are working towards a stronger future for family day care

Department of Human Services Phone Numbers

Child Support phone numbers

Our Child Support enquiries line has changed. Now when you call us on 131 272, a friendly automated voice will ask what your call is about. All you need to do is answer and say what you want to do or what you need help with. We’ll direct you to the next step.

Subject Operating hours Phone number
Applying for child support and general enquiries including changes in circumstances Mon – Fri
8:30 am – 4:45 pm
131 272
Automated Child Support information service 7 days a week
24 hours a day
131 107
Child Support feedback and complaints line Mon – Fri
8:30 am – 4:45 pm
1800 132 468
Child Support online accounts and Express Plus Child Support mobile app Mon – Fri
8:30 am – 4:45 pm
131 272
Child Support payment hotline Mon – Fri
8:30 am – 4:45 pm
1800 241 272
Hearing impaired assistance Mon – Fri
8:30 am – 4:45 pm
133 677
National Relay Service – Quote 131 272
1800 810 586
myGov help desk – select option 1

Mon – Fri
7 am – 10 pm

Sat – Sun
10 am – 5 pm

132 307
Overseas cases team Mon – Fri
8:30 am – 4:45 pm
+61 3 6216 0864
International charges apply
Publications hotline Mon – Fri
8:30 am – 4:45 pm
1800 067 037
Translating and Interpreting Service (TIS National) Mon – Fri
8:30 am – 4:45 pm
131 450










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